Paste a date or timestamp and see exactly how old a ticket is — in days, hours, and minutes. No mental arithmetic required.
A customer says their ticket has been open "ages." You need to know the exact figure to respond with confidence — or to escalate with evidence.
Paste in any date and time from your CRM. The age updates as you type.
Tickets over 7 days show in amber, over 30 days in red — so urgency is obvious at a glance.