Know exactly how long you have before a ticket breaches. Set the ticket time and your SLA window — the clock does the rest.
Ticket time and SLA window default to right now and 4 hours — adjust either and the countdown updates every second.
The bar turns amber when under an hour remains, and red once breached — so you can see the urgency at a glance without reading the clock.
Quick preset buttons for the most common SLA windows. Custom hours supported too.