Tiny, precise tools that live in your browser and solve the small daily frictions that slow agents down — no logins, no installs, no fuss.
Get the final price instantly — percentage or fixed discount, with full VAT breakdown. No tab switching, no mental maths.
No more switching to a calculator app mid-call. Enter the original price, choose your discount type, and the final figure updates as you type.
The VAT breakdown is always visible — useful when a customer asks whether the price includes tax.
Hit copy result to paste the full summary straight into your CRM or chat window.
Know exactly how long you have before a ticket breaches. Set the ticket time and your SLA window — the clock does the rest.
Enter when the ticket was created and your SLA window. The countdown starts immediately and updates every second.
The bar turns amber when under an hour remains, and red once breached — so you can see the urgency at a glance without reading the clock.
Quick preset buttons for the most common SLA windows. Custom hours supported too.
Type any letter and get the NATO phonetic word instantly. Or type a full reference number to spell it out — then copy and paste.
Stop searching for "NATO alphabet" mid-call. Type a reference number like AB123 and get the full phonetic spelling to read out immediately.
The full grid is always visible below — click any letter to copy just that word.
Useful for confirming customer names, account numbers, email addresses, and postcodes over the phone.
Paste a date or timestamp and see exactly how old a ticket is — in days, hours, and minutes. No mental arithmetic required.
A customer says their ticket has been open "ages." You need to know the exact figure to respond with confidence — or to escalate with evidence.
Paste in any date and time from your CRM. The age updates as you type.
Tickets over 7 days show in amber, over 30 days in red — so urgency is obvious at a glance.
Paste a blunt or frustrated reply. Get back a professional, calm version you can actually send — in seconds.
Sometimes you know what you want to say but not quite how to say it professionally. Type your instinctive reply — don't worry about the tone — and this tool rewrites it for you.
Choose from four rewrite styles: Professional for standard responses, Empathetic for upset customers, Brief for chat channels, and Formal for complaints or written correspondence.
The AI rewrites your message while keeping your facts and meaning intact — no hallucinated information, just better phrasing.
Every tool in the Toolease suite solves one problem, perfectly. Small, fast, always within reach.
Be the first to know when new tools drop. No spam, no noise — just a heads up when something useful is ready.